Empathy Phase
DURING THIS WEEK
To tackle a challenge, a successful team starts with building connections and balancing accountability with support.
Use the following resources to help lay the foundation for building collaborative teams. Also, try thinking about an engaging and authentic way to launch this challenge—a shared, memorable experience helps bring people together.
Activities & Resources
How do you foster connection?
Teaming Deck
Once you are in teams, what can you do to maintain a healthy team dynamic?
How do you build a dynamic team?
How do you balance accountability & support?
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At Brightmark, nurturing growth is a priority. Achieving success involves a delicate balance between accountability and support for each team. To achieve this, we conduct weekly check-ins with the entire team and touch base individually with team members. At the start of each year, both individuals and teams set goals for what they would like to accomplish, ensuring accountability and paving the way for success. Throughout the year, we schedule regular quarterly meetings to track our progress toward these goals, ensuring we stay on course.
Brightmark also conducts monthly and quarterly company-wide meetings to provide a high-level overview of the current status of the business. This includes but is not limited to company milestones achieved, progress reports tracked against company goals, introductions of new hires, and improvements made within each department of the business.